Some users have reported that a bug makes it impossible to shut down PCs running Windows 7. Here’s what’s happening and how to fix the bug
It’s been less than a month since the end of official support for Windows 7 by Microsoft and it’s already the second time that users are struggling with a very annoying bug. In the previous weeks a bug was found that made the desktop wallpaper go haywire and Microsoft was forced to intervene by releasing a free update, despite the end of support. And most probably it will have to do it again, because the bug that afflicts a good number of Windows 7 users is very annoying.
What is it about? Very simple: you can’t turn off the computer. Every time a user clicks on the Start button and then on the Shutdown or Restart button, an error message appears on the screen in which you are warned that the operation cannot be completed. A real drama that forces you to keep the PC on, unless you decide to use the Power Off button on the PC. At the moment we don’t know the reasons for the bug, but surely Microsoft’s technicians are working to find a solution as soon as possible.
Windows 7, impossible to turn off the PC
As we know, Windows 7 is no longer supported by Microsoft since January 14, 2020. This means that the Redmond company no longer releases free updates for the operating system, even in the presence of major bugs or security issues. Gli unici a ricevere gli update sono coloro che hanno acquistato l’estensione del servizio per ancora alcuni anni.
Nelle settimane precedenti era stato scovato un altro bug e in quel caso Microsoft ha assicurato che l’aggiornamento sarebbe stato rilasciato per tutti, anche per coloro che non avevano comprato l’estensione. Questo problema è ancora più grave del precedente e probabilmente l’azienda di Redmond utilizzerà la stessa politica: update di Windows 7 gratis per tutti.
Come risolvere il bug
In attesa dell’aggiornamento di Microsoft, alcuni utenti su Reddit, piattaforma social molto utilizzata negli USA, hanno scovato un workaround non ufficiale che aiuta a risolvere il problema. Si tratta di una procedura molto semplice alla portata di tutti.
- Step 1. Creare un nuovo account;
- Step 2. Accedere al nuovo account o a un altro già creato
- Step 3. Uscire dal nuovo account e ri-effettuare il login a quello vecchio
- Step 4. Shut down or restart your PC
This way you should be able to shut down your PC without any kind of problem. But as mentioned this is not an official Microsoft approved solution.