Since this morning some users are reporting serious problems with the Instagram app: when you try to open your account a white screen is shown
Since this morning many users around the world are reporting major problems in the Instagram app: when you try to open your account from an Android smartphone or iPhone, a white screen is shown and you are automatically sent back to the home of your phone. It’s basically impossible to use the Instagram app.
This is not the classic Instagram downfall that affects all users indiscriminately and makes it impossible to update your account’s feed. The problem with the Instagram app is not due to a malfunction in the servers that host the socila network, but most likely it is a serious error in the source code of the app. It’s possible that all users who are experiencing problems with Instagram have updated the app in the last few hours, and in the new version there is a bug that does not allow you to use your profile.
App Instagram is not working, what’s going on
The reports of users do not reach large numbers, but compared to the classic down of Instagram are continuous over time. As you can see from the site downdetector.it, it’s since this morning around 8:00 that users have been complaining about problems with the Instagram app. As previously mentioned, when you try to access your Instagram profile from your smartphone, a white screen appears on the screen and immediately you are sent back to the home of your phone. The problem could be due to an update of the app that has some bugs: the certainty is that Instagram developers are already working to fix the malfunction.
How to fix the problem with the Instagram app
If you can no longer access your Instagram profile, a solution could be to delete the app, download it again from the online store and install it. It’s not certain that the Instagram app will work again, but it could be a bridge solution while waiting for the problem to be fixed by the developers with a patch or a new version of the Instagram app. We’ll keep you updated.
Update 4pm. The issue with the Instagram app is being resolved: user reports have decreased, a sign that the developers have fixed the bug in the app.