Who said that to recharge TIM credit you need the app or the portal of the telephone operator? From today you just need to activate Google Assistant for TIM
After technical assistance via WhatsApp, TIM continues to introduce novelties in the world of customer services. For some time now, the Italian telephone operator has given its customers the opportunity to interact with the Google Assistant to receive information about their utilities. Just by activating Big G’s artificial intelligence with the “usual” OK Google, customers can find out their remaining TIM credit, their offer thresholds and other administrative information.
Last but certainly not least, TIM also offers the possibility of recharging their cell phone credit with a simple voice command. The former state monopolist, in fact, has integrated this new feature into “its” artificial intelligence service. Anyone who has a Google account (and has synchronized with the MyTIM account) and has installed Google Assistant on their smartphone (it is available on both Android devices and iPhones) can make a TIM top-up without having to open any site or type anything.
How to activate the Google Assistant for TIM
To make TIM top-up with the Google Assistant you must, first of all, make the synchronization between the voice assistant and your MyTIM account. You’ll just have to take a smartphone with Google Assistant and activate the assistant for TIM with the phrase “Ok Google, talk to TIM”. At this point the browser will appear on the screen with the window for login: enter your credentials and wait a few moments. At this point you will be able to “interact” with your My TIM profile simply by activating the assistant with the phrase “Ok Google, talk to TIM”, followed by the command that interests you. For example, to know your remaining credit, just say “Ok Google, ask TIM my remaining credit”; for the thresholds of the mobile offer, instead, “Ok Google, ask TIM the thresholds of my offer”; to top up your TIM card “OK Google, I want to top up my TIM card”, paying attention to follow the instructions that the voice of Big G will give you.