Do you want to know how to cancel your Sky subscription? Read this article! Find out with us what the procedure is according to the type of cancellation and its cost.
Subscribing to pay TV is simple, while often withdrawing can become complex if you do not follow the correct procedures. Many resort to the Sky subscription to see sports, movie premieres, exclusive TV series. But how to cancel Sky? The procedure is not complex, however, you will have to follow the instructions to the letter, which change depending on the type of cancellation: there is the cancellation Sky within 14 days, after 14 days and the natural expiration of the contract.
The cancellation within 14 days
This type of cancellation Sky comes into being when you have second thoughts shortly after entering into the subscription contract. To be precise, you can cancel within 14 days. In this case you can cancel free of charge and without additional cost, if you have concluded the subscription by phone or via the web.
The Sky cancellation after 14 days
The right of withdrawal, after 14 days, lapses. It is however possible, by law, to cancel the subscription before the natural expiry of the contract, filling in a special Sky cancellation form. Where, however, you have opted for a contract that provides for a minimum duration, which is usually equal to 24 months, an early termination requires the payment of a penalty. So it’s always a good idea to be clear about the type of contract you’ve signed up to.
Sky cancellation on natural expiry
At the end of a subscription contract, you can decide whether or not to renew it. In this case it is sufficient to ask not to renew. Of course, the subscriber will have to return the decoder and other equipment that he had received during the subscription on loan for use.
The costs of a Sky cancellation
The cancellation of a Sky subscription may include costs. As mentioned, it will not cost anything if you have a change of heart within 14 days of entering into the contract. If, on the other hand, more than two weeks have already passed, for Sky cancellation Bersani has come to the aid of a decree, according to which the cost will be equal to 11.53 euros. Provided, of course, that the company does not provide penalties, in cases where the contract was set with a minimum duration.
How to cancel Sky in this case? You will have to pay a penalty, which could amount to the total of the discounts enjoyed during the contract. In these cases to send the cancellation you will have to fill in the form and send it by registered letter or by PEC, with at least 30 days notice, together with your identity document. For termination on natural expiry the discourse is the same: the deactivation costs 11.53 euros. The cancellation request must contain the customer’s code, the data of the person to whom the subscription is made out, the indication of the type of cancellation.
Online or telephone cancellation
The Sky online cancellation is feasible for all types of technology used, even online, by filling out the form directly from the company website. Just click on the appropriate window and enter your Sky ID, then follow the instructions step by step. For the telephone one, instead, a special number is available, 02 917171, which offers an automatic answering service 7 days a week and 24 hours a day.