Un bug sta causando crash delle app Android e malfunzionamenti in tutto il mondo: centinaia di milioni le segnalazioni, ma c’è un modo per sistemarlo
Veronica Nicosia Giornalista scientifico
Laureata in astrofisica, giornalista scientifico e content editor SEO, scrive di tecnologia per magazine online e carta stampata. Nel 2020 approda a Libero Tecnologia
A partire dal 22 giugno sempre più utenti Android stanno segnalando crash improvvisi delle app dei loro dispositivi e malfunzionamenti. Centinaia di milioni di utenti devono vedersela con riavvii continui delle app, tanto da rendere gli smartphone inutilizzabili.
Un problema a livello globale, tanto che prontamente anche Google ha fatto sentire la sua voce. In a post on the official Android Twitter account, it apologizes to users for the inconvenience and proposes a temporary solution, waiting for developers to fix the annoying bug. This isn’t the first time Google has had to battle with an Android app crash in 2021: on March 23, millions of users around the world had reported app crashes for their smartphones. On that occasion, the blame was on the botched Android System WebView update, which was later fixed by Google with the release of several patches.
Android apps don’t work: what’s going on
In the last 24 hours more and more Android users all over the world are reporting the same kind of problem. The Google app keeps performing crashes, locking the smartphone and causing malfunctions. The phone is constantly restarting its apps, making it unusable.
In addition to the Google app crash, sudden crashes have also been reported for the Google Assistant, Lens, Search and Google Podcast apps. These are apps that are themselves integrated into the Google app.
The Mountain View giant after numerous reports is moving to identify the bug that causes its devices to malfunction and fix it. Meanwhile, the official Android Twitter page reads, “We are aware that the Google app on Android is not working as expected for some people. We are currently working to resolve the issue and apologize for any inconvenience.”
Android app: how to fix the problem
To provide a first solution, albeit only temporary, to the problem was the same Google, which in the tweet in which it admits the malfunctions also explains how to try to solve them. Users who are experiencing the problem will have to open the Settings page of their device and go to Manage apps, access the list of installed apps and then search for the Google app, scrolling through the list or using the search bar at the top.
Once the app is open, tao the Memory usage item, and then clear all data and cache data. By clearing the app’s memory and cache, the malfunction should resolve. Alternatively, you can try a soft reboot of Android, that is, a sort of light reset by forcing a reboot of the device. To do this, you need to hold the power button down for 30 seconds and wait for the phone to reboot.