Reports of inefficiencies for the online booking of the vaccine anti-Covid-19 for over 80 in Lombardy: after hours of queueing the SMS does not arrive and the system cancels the accession
The reservations of the doses of anti-Covid-19 vaccine for the over 80 in Lombardy have just begun and already there are several inefficiencies. After queues of more than an hour with thousands of users in front, users find themselves thrown out of the system for failure to receive the SMS confirmation.
The site of the vaccination campaign of the Lombardy Region was launched at 13 on Monday, February 15. Connecting to the platform users who are over 80 years old will be able to join the campaign and book a dose of the anti-Covid vaccine. Within minutes of the launch of the platform has quickly formed a queue: those who access find themselves with over 100 thousand users in front and estimated waiting times of over an hour. Meanwhile, users report problems and inefficiencies: the system provides for the sending of a code via SMS, but the message arrives late and when you try to enter it you are thrown out and you have to start all over again, including the queue.
Vaccine adherence anti-Covid Lombardia: what happens without SMS
Those who connect to the website for the adherence to the vaccine campaign of the Lombardy Region will first of all face queues with over 100 thousand users in front, which are estimated at over an hour by the system. According to reports received by Libero Tecnologia, those who managed to access the platform and proceeded to enter their data for registration, has been faced with a disservice.
The registration process involves the inclusion of a verification code that is sent via SMS to the phone number entered. The code via SMS is arriving after about 1 hour, so when the user can finally enter it, the time available has expired and he cannot finish the registration. So he is forced to queue up again and wait for his turn after more than an hour of waiting.
Contacted by phone at the regional toll-free number 800.894.545, the employees of the vaccination service of the Lombardy Region have confirmed the technical problem in sending the SMS, which therefore arrive late. Several users, therefore, may experience this inefficiency.
Anti-Covid vaccine in Lombardy: how the platform works
The platform launched by the Lombardy Region allows Lombardy citizens over 80 years old, including those born in 1941, to join the vaccination campaign against Covid-19. Users connecting to the platform https://attesa.adesionicovid.servizirl.it/ will be placed on a waiting list. At their turn, they will have to enter their personal data including tax code, year of birth, the last five digits of the health card and a telephone contact, both mobile and landline.
A verification code will be sent to the mobile number indicated via SMS to complete the request to join the vaccination campaign for the over 80. Once the procedure is completed, you will get the membership request number and a summary of the data provided. After joining, the citizen will receive via SMS or by phone, if he/she has entered a landline number, the indications of the appointment for the administration of the anti-Covid vaccine, which will begin on February 18, 2021.