Questions tagged as 'asterisk'

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How to deliver queued links in the order that agents log in?

I have a queue in asterisk where the strategy is in leastrecent mode. However, I've noticed that the order that the attendants log in to the queue is not the same at the time of receiving the first call. The distribution only works in...
asked by 09.11.2017 / 17:59
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How do I configure routing in asterisk?

Colleagues come through this post to bring one more doubt to the community, I am doing a configuration in an Asterisk central that previously had 4 chips from 4 different carriers. Now this center has only 2 chips of a certain operator, before m...
asked by 18.05.2018 / 20:56
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Asterisk 13 - Substitute for the AgentCallbackLogin function

Is there a standard function to replace AgentCallbackLogin (discontinued in Asterisk 1.4 and removed in Asterisk 1.6)? By using the AgentCallbackLogin function, the agent can disconnect the call and it remains logged in, the AgentLogin...
asked by 07.03.2017 / 18:21
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Write custom variable in SNEP CDR Bank

I have a server snep and by dial-plan I made a request in the URA where the client that called has to enter his card. I made the validations if the card exists in the bank of the client by odbc direct in the dial plan and it val...
asked by 07.02.2018 / 19:48
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Is it possible to get real-time data in a database of my mysql database and asterisk [closed]

I would like to know how I can get the asterisk database information in real time, in my bank only after user disconnects the phone there information and recorded in the bank, but want to know if it is possible to get real-time information     
asked by 17.10.2018 / 14:39
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Inbound does not work

I created the following extension in the file extensions_custom.conf : exten => 1,1,Log(Verbose,${CALLERID(num)} - INICIANDO SCRIPT); same => n,Answer(1); same => n,Agi(googletts.agi,"Digite o código de usuári...
asked by 13.04.2018 / 14:37