Asterisk 13 - Substitute for the AgentCallbackLogin function

1

Is there a standard function to replace AgentCallbackLogin (discontinued in Asterisk 1.4 and removed in Asterisk 1.6)?

By using the AgentCallbackLogin function, the agent can disconnect the call and it remains logged in, the AgentLogin function does not work, so the Hangup is automatically logged out of the agent.

Any solution for this case?

    
asked by anonymous 07.03.2017 / 18:21

1 answer

2

The AddQueueMember application can be used as a replacement for AgentCallbackLogin , but AddQueueMember does not have a configuration file as its predecessor, and your dial plan must be changed accordingly with the new application, especially if its agents participate in multiple queues simultaneously.

I recommend reading this excellent blog post from Leif Madsen, one of the creators of asterisk, on this type of migration.

    
14.12.2017 / 14:45