Hello, I have an app in the Google Play Store that was from another account and it was transferred to my account, because it will no longer play with it and the client asked us to work on the next version. The problem is this: when we upload the new APK it asks us to sign with the APK's previous keystore, but the other dev does not want to pass the keystore (it makes sense since it's his). I saw in the Google documentation how to put a new keystore to sign with our key the next versions, but I could not understand very well how this process of submitting the new key there in the control panel of the Play Store. If someone can explain otherwise or make available some material I will be grateful.
Change APK signing key in PlayStore
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asked by anonymous 29.07.2018 / 03:23
1 answer
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I went through something like a while ago, I lost a key from an app of mine. when you lose the key or do not have bite can open a call on google. to do this follow the steps below:
Step 1: Generate a new private key and upload the certificate To generate a new upload key and register it, follow the instructions in the Android Studio Help Center. The new key must be different from the previous one.
Next, export the certificate of the new key to PEM format:
keytool -export -rfc -alias -file -keystore
Step 2: please contact the google support team Our support staff only accepts key reset requests when they are sent by the Play Console account owner.
To contact our team, the account owner can fill out this form. You need to attach the file upload_certificate.pem.
You will receive an email when the new upload key is registered. After that, follow the steps above to update the keystore and registry in the API provider.
information available at: Google
30.07.2018 / 02:06