I have a Fortics telephony server.
I am currently dialing for a physical (or not) extension within Salesforce CRM through a GET service.
However, we saw the need to keep the links inside the platform.
There is software called Zoiper, with which I can authenticate the RAMAL present on the PBX server.
Now you doubt it: Is there any solution to this? For example: Authenticating RAMAL via SIP over a web softphone and making calls? Thank you for your attention.