WebService Upload REINF - The remote server returned an error: (500) Internal Server Error

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I'm trying to reach out to the REINF web service to submit the (R-1000) taxpayer information event, however I'm getting the " (500) Internal Server Error ", in the underlying message it says" An error has occurred in processing. "If the problem persists, please contact EFD-REINF 'Contact Us'. ., report the problem and the number [3033699826] "

Has anyone ever had this error?
Thank you for your attention.

Below my request and return: 

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope 
   xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 
   xmlns:xsd="http://www.w3.org/2001/XMLSchema" 
   xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
   xmlns:sped="http://sped.fazenda.gov.br/">
   <soap:Header></soap:Header>
   <soap:Body>
      <sped:ReceberLoteEventos>
         <sped:loteEventos>
            <Reinf xmlns="http://www.reinf.esocial.gov.br/schemas/envioLoteEventos/v1_02_00">
               <loteEventos>
                  <evento id="ID1000000032343842018011517062000001">
                     <Reinf xmlns="http://www.reinf.esocial.gov.br/schemas/evtInfoContribuinte/v1_02_00">
                        <evtInfoContri id="ID1000000032343842018011517062000001">
                           <ideEvento>
                              <tpAmb>2</tpAmb>
                              <procEmi>1</procEmi>
                              <verProc>1.0</verProc>
                           </ideEvento>
                           <ideContri>
                              <tpInsc>1</tpInsc>
                              <nrInsc>03234384</nrInsc>
                           </ideContri>
                           <infoContri>
                              <inclusao>
                                 <idePeriodo>
                                    <iniValid>2018-01</iniValid>
                                 </idePeriodo>
                                 <infoCadastro>
                                    <classTrib>13</classTrib>
                                    <indEscrituracao>1</indEscrituracao>
                                    <indDesoneracao>0</indDesoneracao>
                                    <indAcordoIsenMulta>0</indAcordoIsenMulta>
                                    <indSitPJ>0</indSitPJ>
                                    <contato>
                                       <nmCtt>LUCAS VALFRIDO COSTA.</nmCtt>
                                       <cpfCtt>21513643991</cpfCtt>
                                       <foneFixo>(042)32195250</foneFixo>
                                       <email>[email protected]</email>
                                    </contato>
                                 </infoCadastro>
                              </inclusao>
                           </infoContri>
                        </evtInfoContri>
                        <Signature xmlns="http://www.w3.org/2000/09/xmldsig#">
                           <SignedInfo>
                              <CanonicalizationMethod Algorithm="http://www.w3.org/TR/2001/REC-xml-c14n-20010315" />
                              <SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#rsa-sha256" />
                              <Reference URI="#ID1000000032343842018011517062000001">
                                 <Transforms>
                                    <Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" />
                                    <Transform Algorithm="http://www.w3.org/TR/2001/REC-xml-c14n-20010315" />
                                 </Transforms>
                                 <DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                 <DigestValue>KGsEYFOFJVca6JA5MnurDNJOOKXwElCopboz0oXegxg=</DigestValue>
                              </Reference>
                           </SignedInfo>
                           <SignatureValue>DPu5dR...5C1+jgQwbg==</SignatureValue>
                           <KeyInfo>
                              <X509Data>
                                 <X509Certificate>MIIH...E5+J6</X509Certificate>
                              </X509Data>
                           </KeyInfo>
                        </Signature>
                     </Reinf>
                  </evento>
               </loteEventos>
            </Reinf>
         </sped:loteEventos>
      </sped:ReceberLoteEventos>
   </soap:Body>
</soap:Envelope>

Return (The remote server returned an error: (500) Internal Server Error) Detail: 

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body>
      <s:Fault>
         <faultcode>s:Client</faultcode>
         <faultstring xml:lang="en-US">Ocorreu um erro no processamento. Por favor tente novamente. Caso o problema persista, favor entrar em contato através do 'Fale Conosco' da EFD - REINF - https://idg.receita.fazenda.gov.br/contato/fale-conosco/empresa/sped/efd-reinf-1 Ao entrar nessa página, clique em 'Indisponibilidade do Sistema', informe o problema e o número [3033699826] e anexe o XML do evento que foi objeto deste erro.</faultstring>
      </s:Fault>
   </s:Body>
</s:Envelope>
    
asked by anonymous 28.05.2018 / 17:00

2 answers

0

Error 500 usually refers to permissions. Verify that you have permission to access the information, folders, or directories. See more in the link:

Error 500

    
28.05.2018 / 18:56
0

You are using evtInfoContribuinte (R-1000) in the layout version "v1_02_00" , but the restricted production environment of the EFD-reinf is already in version 03/01/02 :

  

Restricted production environment EFD-reinf released Filmography link

     

SCHEMES XSD - NEWER VERSION Filmography link

Probably the problem is this.

    
28.05.2018 / 19:18
Error in Generic Function for Procedure Return Call a modal using function