I have the following query
:
SELECT
(case when day(sysdate()) < 10 and meses.mes = month(sysdate()) then 0 else
CAST(SUM(CASE WHEN s2.name LIKE '%Servidores' THEN ( coalesce(ta.time_unit,0) * 1.5)/ 60 ELSE coalesce(ta.time_unit,0)/60 END) AS DECIMAL(12, 3)) end) AS TEMPO_CHAMADO,
meses.customer_id as empresa
FROM
(Select distinct
m.mes,
t2.customer_id
From (SELECT d1+d2*10 AS mes FROM
(SELECT 0 AS d1 UNION SELECT 1 UNION SELECT 2 UNION SELECT 3 UNION SELECT 4
UNION SELECT 5 UNION SELECT 6 UNION SELECT 7 UNION SELECT 8 UNION SELECT 9 ) t1,
(SELECT 0 AS d2 UNION SELECT 1 UNION SELECT 2 UNION SELECT 3 UNION SELECT 4
UNION SELECT 5 UNION SELECT 6 UNION SELECT 7 UNION SELECT 8 UNION SELECT 9 ) t2
LIMIT 12 OFFSET 1 ) AS m
Cross Join otrs.ticket t2
WHERE t2.customer_id = 'Dial') as meses
LEFT JOIN otrs.ticket t on t.customer_id = meses.customer_id
and t.type_id = 11
LEFT JOIN otrs.time_accounting ta on ta.ticket_id = t.id
and MONTH(ta.change_time) = meses.mes
and ta.change_time BETWEEN '2018-04-01' AND '2018-06-30'
LEFT JOIN otrs.service AS s2 ON t.service_id = s2.id
WHERE meses.mes BETWEEN MONTH('2018-04-01') AND MONTH('2018-06-30')
GROUP BY meses.mes, meses.customer_id
ORDER BY meses.mes
That returns me the following content:
Howcouldyouaddupthattimereturned?IfItaketheGroupby
bymeses.mes
thedisplayedresultofthedifferent,Iendupgettingthis: