Delay in loading some records

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Hello! We work with SugarCrm. Who does not know Sugarcrm is a CRM made in mysql and php that uses the Zend framework. We used the opensource version and did some customization.

I'm having trouble where some customer records take too long to load.

I'd like to know the best way for me to find out why these clients do not load.

Because they are not all, it's one or the other, if it was general, I'd understand that it could be some query inside mysql that has a problem, but it's not, it's just one or another record that takes the charge and it is not every day. There are days these same logs load fast and there are days that they resolve to take to load.

I would like to understand why. If for a case there is some form inside linux (the server where the system is hosted is in Debian linux) I can monitor and find out what happens to those records.

Thank you

    
asked by anonymous 18.05.2017 / 14:18

2 answers

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You can monitor the capabilities of your server with htop.

To install: apt-get install htop

To use: htop

To close: Press f10.

    
18.05.2017 / 14:56
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Well we have a problem a little difficult to track, there may be several reasons, but let's start below.

I request that you download the ZendServer which has its 30-day version for full system scan, infra and bank. And I advise from now on to use it is very excellent and speeds up your life a lot.

This will be a complicated investigation to do without this tool, the htop does not help much saw, so I wish success! Get more details.

If this is a bottleneck in your system, I work as a PHP consultant and serve several companies in Brazil. Who knows if you can not check for you, but I hope it solves with ZendServer, at the most just seeing it.

Thankful

Canterbury Rider

47 9 9168-8318 [whatsapp]

    
28.05.2017 / 05:20
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